Banned from a forum unfairly?

Recently I received an infraction orht 10 points from city-data.com forums because they mistook me for someone they banned before, which is apparently itself a ban. I attempted to contact them twice at others@city-data.com and once at legal@city-data.com with no response. According to http://answers.yahoo.com/question/index?qid=20120107092100AAiJp7D I'm not alone in being mistreated by them. I recommend you not use them because of this. Does anyone out there have ay other forum websites they think people should avoid because of such mistreatment?